Frequently Asked Questions

Fully Finance Broker ITOM Services – WiseTech monitors, manages, supports, and secures all IT systems and users for a fixed and predictable monthly fee.

FinTech Project Development – Our team takes care of everything, leaving you to focus on what matters: company growth. Not only can we develop your project from scratch, but we excel at business analysis, technical documentation, prototyping, design, software development, and quality assurance.

MT4/MT5 ITOM

cTrader ITOM

Cybersecurity

IT Consulting

Cloud Services

Network Connectivity (ISP Services)

By leading with IT strategy and compliance guidance, WiseTech fills two major gaps in the IT provider industry. This expertise helps clients:

• Save time, money, and increase profitability.
• Reduce employee frustration and improve team morale.
• Solidify defenses against data breaches, ransomware attacks, and legal exposure.
• Lower cybersecurity and compliance risk

For a core business structure targeted at CFD brokers, WiseTech needs to focus on providing efficient, innovative, and comprehensive services to these brokers. Here are key business areas:

1. Liquidity Provision and Management:

   • Offer diversified liquidity solutions including Direct Market Access (DMA) and aggregation of multiple liquidity providers.
   • Manage and optimize liquidity sources to ensure brokers can offer the best bid/ask spreads in a competitive market.

2. Trade Execution and Bridging Technology:

   • Develop advanced order execution systems for fast, reliable trading execution.
   • Provide bridging solutions to connect broker platforms with major liquidity providers and exchanges.

3. Risk Management and Compliance:

   • Design comprehensive risk management systems including market, credit, and operational risk management.
   • Ensure all business activities comply with global financial regulations like MiFID II, ESMA, etc.

4. Data Analytics and Reporting:

   • Provide in-depth market analytics tools to help brokers understand market dynamics and client behavior.
   • Develop automated reporting systems to streamline business and regulatory reporting processes.

5. Customer Relationship Management (CRM) and Sales Support:

   • Implement efficient CRM systems to optimize customer management and enhance satisfaction.
   • Provide sales and marketing tools to help brokers attract and retain clients.

6. Technical Support and Infrastructure:

   • Offer stable, secure technical infrastructure, including server hosting and network solutions.
   • Establish a professional technical support team to ensure quick resolution of technical issues.

7. Education and Training:

   • Provide training and educational resources to help brokers and their staff understand complex financial products and markets.
   • Regularly host seminars and webinars to share the latest market trends and technological advancements.

The goal of this plan is to position WiseTech as a leading service provider in the CFD broker space, offering holistic, efficient, and innovative solutions to meet the needs of brokers in today’s complex and dynamic market environment.

WiseTech’s core business in the CFD brokerage industry stands out from its competitors due to several key advantages:

1. Advanced Technology Platform: WiseTech’s technology platform incorporates the latest in financial technology, ensuring high efficiency and stability. This includes support for high-frequency trading and the capability to handle large volumes of data.

2. Customization Services: Unlike other competitors, WiseTech offers more customized services to meet the specific needs of different CFD brokers. This includes personalized trading tools and client management systems.

3. Robust Risk Management Tools: WiseTech provides advanced risk management tools to help brokers effectively manage market, credit, and operational risks.

4. Rich Liquidity Resources: Through partnerships with multiple liquidity providers, WiseTech offers its clients broad market access and competitive pricing.

5. Efficient Customer Support and Educational Resources: WiseTech not only provides efficient customer support but also offers educational resources and training to help brokers enhance their trading and operational capabilities.

6. Regulatory Compliance: While emphasizing innovation, WiseTech also strictly adheres to financial regulatory requirements across countries, ensuring the legality and compliance of its clients’ operations.

In summary, WiseTech’s strengths lie in its highly specialized and customized services, cutting-edge technological support, and powerful tools for risk management and regulatory compliance. These factors collectively position it prominently in the CFD brokerage industry.

WiseTech is responsive by design. We partner with organizations that appreciate the value of following a standards-based approach to inform the architecture and lifecycle management of their IT systems.

This alignment allows clients to enjoy business optimizing technology that doesn’t require constant, reactive, emergency intervention – so they have more time to focus on growing their business.

We give users direct access to support, which eliminates bottlenecks and allows us to collect data and insights to identify training gaps and recommend system improvements.

Our Service Level Agreement prioritizes client matters and response times by P1, P2, P3, and P4. A significant server or cloud application outage is a P1.

Assisting with a password reset is a P4. Good news: we can set you up with a self-serve password solution, so you don’t have to open a ticket.

The outcome is similar to the concept of compound interest. When you invest in the process over time, both quality of service and responsiveness accrue. Failure to invest (or starting late) makes it impossible to catch up.

Operationally mature organizations in the following verticals:

• CFD Brokerage
• FinTech
• Open Banking
• Finance
• Consulting
• Fund of Fund
• Liquidity Provide
• Digital Marketing